Privacy Policy

Last Updated: 07/04/2026

Introduction

Your privacy is important to us at KAROBIX DYNAMICS PRIVATE LIMITED. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our eCommerce platform for electronics products. By using our site, you agree to the practices described in this policy.

Information We Collect

We may collect personal identification information such as:

Name
Email address
Shipping and billing address
Phone number
Payment details
Account information
Any other information you provide when making a purchase, creating an account, or contacting support

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate with you regarding orders or support queries
Send updates, offers, and marketing communications (only with your consent)
Improve our website, products, and customer experience
Prevent fraud and enhance security
Comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with trusted third parties such as:

Payment gateway providers
Logistics and shipping partners
Technical and hosting service providers

These partners help us operate our business and deliver services. We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary for:

Order processing and delivery
Maintaining records
Legal compliance
Dispute resolution
Enforcing agreements

Once no longer required, your data will be securely deleted or anonymized.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.

Grievance Officer

In accordance with applicable laws, our Grievance Officer details are:

Company Name: KAROBIX DYNAMICS PRIVATE LIMITED
Email: grievance@karobixdynamics.com
Phone: +91 9540950526

Address:
Third Floor, Office No. 319-A, Block-A,
Arcadia Unitech, South City – II,
Gurugram, Haryana, 122018

Grievance Redressal Response Time

All grievances or complaints will be acknowledged within 48 working hours and resolved within 7–10 working days, depending on the complexity of the issue. If additional time is required, we will inform you with valid reasons.

Your Rights and Choices

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided above.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

Data Breach Notification Clause

In the event of a data breach that affects your personal information, we will:

Notify affected users without undue delay
Inform relevant regulatory authorities as required by law
Take immediate steps to contain and mitigate the breach
Provide guidance on actions you may take to protect your information

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

KAROBIX DYNAMICS PRIVATE LIMITED

📞 Phone: +91 9540950526
📧 Email: info@karobixdynamics.com